Didn’t get your invite? Check your junk folder in case it incorrectly went there.
If you still can’t find your invite, contact the publisher and another one will be sent to you.
Now go and enjoy your viewing.
Have more questions? Check out our FAQ below. If your answer isn’t there chat with us in the box below. We’re happy to help.
Cloudkey helps video publishers secure, target and monetise their video content for their valued audiences. Cloudkey currently engineers and supports quality streaming Apps for hundreds of movie houses, video libraries and specialised content owners alike.
Apps Powered by Cloudkey are free to download and install. Access to some content is made available by payment of a once off access fee or by recurrent subscription.
Install the App on your preferred viewing device, register and then log in – its that easy. You only need to register once. Follow the registration steps from the welcome email you receive from the publisher
Apps Powered by Cloudkey offer streaming only access. Videos are stored and delivered in encrypted format and can only be played by a registered user on a device where the App is installed.
For streaming video it is generally recommended that you have a minimum internet speed of 1 Mbps. (the more the better) If you are not sure of your speed we recommend you to go to www.speedtest.net.
Download the App from Apple App Store or Google Play, or use the links above. PC and MAC application versions are also available. Check the links above or your user dashboard when you register
Cloudkey Apps can be installed on IOS 6.1+ devices and Android 4.1 + devices. Mac and PC apps are also available (check the desktop requirements from the install pack). You can install your App on up to 4 devices at any one time.
If you have reached your 4 device limit and need to install a new device then the App will prompt you to de-authorise one of your existing devices. You can de-authorise one device per month. To view and manage all of your devices and channels go to www.cloudkeytechnologies.com, login with the same user name and password you use with the App and your dashboard will appear immediately
Every time you get access to a Cloudkey Powered App you will get a Welcome email from the Publisher. Follow the link in the Welcome email to register – it takes less than a minute. You will only need to do this once. Once you are a registered user any new Channels made available to you will appear in your Apps automatically.
go to www.cloudkeytechnologies.com, click on the log in button in the top right hand corner of the home page and follow the password reset instructions.
Cloudkey Apps can be installed on IOS 6.1+ devices and Android 4.1 + devices. Mac and PC apps are also available (check the desktop requirements from the install pack).
No. Apps Powered by Cloudkey are exclusively available via the App
Yes you can. To view and manage all of your devices and channels go to www.cloudkeytechnologies.com, login with the same user name and password you use with the App and your dashboard will appear immediately. If you are no longer using a device you can de-authorise it from your account there. Once you reach your device maximum you are able to change over 1 device per month.
unless specifically stated by the Publisher there are no limitations to how many times you can watch a video from your Cloudkey powered app
The App Publisher have the option of making a channel available for a limited period of time. If you wish to extend your viewing it may be possible to re-acquire or re-purchase the channel depending upon the channel setting selected by the Publisher.
Your Cloudkey Video App can support viewing from any number of channels provided by the Publisher
Unfortunately we are unable to support earlier versions to Android 4.1. We are currently working on possible solutions however it impossible to support over 100% of the 12,000 + Android devices currently available on the market
Apple are aggressively discontinuing support for earlier OS and legacy devices such as the Ipad 1. Sorry we have had to move with trend and build our Apps for the latest IOS devices
use the live chat help on the bottom of this page. If we are not there, leave a message and we will respond to you as soon as we are able.
© Cloudkey Technologies 2014